These terms are an agreement between you and Vim Digital Oy (Business ID 3186318-3, VAT FI31863183), Helsinki, Finland (“Postapop”, “we”, “us”). Email: hello@postapop.com. They apply to the Postapop service at postapop.com and studio.postapop.com, for businesses and for consumers. By creating an account or using the service, you accept them.
1. The service
Postapop is a tool to plan, write and publish social media content, with AI help, results from your platforms' numbers, and an Inbox for messages and comments.
We may change features to improve the service, for security, or when a platform or the law changes, at no extra cost to you. If a change harms your use more than a little, we tell you first, and a consumer can then end the contract. If we stop the service, we tell you in advance where we can.
2. Your account
- You must be at least 18 years old.
- Give true details and keep them up to date.
- Keep your login safe. You are responsible for what happens in your account.
- If you use Postapop for an organisation, you confirm you may bind it to these terms.
3. Price, free trial, renewal and cancelling
- Postapop needs a paid plan. We show the price and what the plan includes before you pay. Prices are shown with or without VAT, as marked.
- Free trial. A new plan starts with a 7-day free trial. You give your card when the trial starts. Unless you cancel before the trial ends, we charge the first payment automatically on the date shown when you start. To pay nothing, cancel from your billing page before that date.
- The plan renews automatically at the end of each billing period until you cancel. You can cancel at any time. The cancellation takes effect at the end of the period you paid for.
- We tell you before a price change. It applies from your next billing period, and you can cancel before then.
- 30-day money-back guarantee. New monthly subscribers can request a full refund of their first payment within 30 days of that payment. Email hello@postapop.com. No questions asked. The guarantee does not cover annual plans or renewal payments. Other payments are non-refundable unless the law says otherwise. This guarantee does not limit your rights under the law.
4. Right of withdrawal for consumers
If you are a consumer, you can withdraw from the contract within 14 days of the day you made it, without giving a reason. To withdraw, send us a clear statement before the 14 days end, for example by email to hello@postapop.com. You can use the model form below, but you do not have to. We refund all payments within 14 days of your withdrawal, by the same payment method. If you asked us to start the service during the 14 days, you pay for the part of the service we gave before you withdrew.
Model withdrawal form. To Vim Digital Oy, Helsinki, Finland, hello@postapop.com: I withdraw from my contract for the Postapop service. Ordered on: (date). Name: (your name). Account email: (your email). Address: (your address). Date: (today's date).
5. AI and usage limits
- AI suggestions can be wrong. Review them before you publish.
- A workspace made through the guided setup can use AI up to a set amount during the free week and before it, and in each paid billing period. At the limit, AI features stop until the next period. You can still write, schedule and publish.
- AI features and Rae's chat also have hourly limits, for each person and each internet connection. The guided setup makes at most 5 new workspaces from one internet connection each day.
6. Your content
Your content is yours. You give us a limited licence to host, store, process, show and send it, only to run the service for you. The licence ends when you delete the content or your account, except for backup copies until they expire.
You confirm that you have the rights to your content, and that it follows the law and each platform's rules. You publish it in your own name. We do not check it before it goes out.
7. Connected platforms
- When you connect an account, you authorise Postapop to act for you on that platform within the access you grant. You can revoke the access at any time.
- Each platform's terms and policies also apply to you. If you connect YouTube, you agree to be bound by the YouTube Terms of Service.
- We do not control the platforms. They can change or stop access, reject or remove content, or limit accounts. We are not responsible for what they do.
Using TikTok through Postapop
You choose the TikTok account, the video and the available settings, and you start each direct or scheduled delivery. You are responsible for the rights to the video and any music, and for correct commercial-content and AI-generated-content disclosures. TikTok's Terms of Service and Community Guidelines also apply. Postapop is an independent service, not a TikTok product. A video you send to finish in TikTok is published only when you publish it in TikTok.
8. Conversations on your channels
- Messages and comments that people send to your channels belong to your business. You decide why you keep them and what you do with them. We process them only to give you the service, on your instructions.
- You answer lawfully: you keep your own privacy promises, reply within the windows each platform allows, and handle requests people make about their data. We help you carry them out.
- Do not use the Inbox for unsolicited marketing, for automation a platform forbids, or to collect personal data for a purpose the person would not expect.
9. Acceptable use
Do not use Postapop to break the law; to publish illegal, infringing, defamatory, deceptive or harassing content; to send spam or break a platform's rules; to attack or disturb the service; or to access it by automated means or resell it without our written permission.
We may remove content or suspend accounts that we reasonably believe break this section, and we tell you why unless the law prevents it. To report illegal content, or to complain about a removal, write to hello@postapop.com in English.
10. Unused workspaces and ending the contract
- If a workspace made through the guided setup has no free week, no connected channel and no scheduled or published post, and no one uses it for 30 days, we delete its content. We email the owner first. Your account stays.
- You can delete your account and stop at any time.
- We may suspend or end your access if you materially break these terms, if the law requires it, or if we stop the service. Unless the breach is serious or the law prevents it, we tell you first and give you time to fix it.
- After the contract ends, we delete your data as the Privacy Policy says. Sections 6, 11 and 13 stay in force.
11. Liability
We provide the service “as is”. As far as the law allows, we give no warranties, and:
- we are not liable for indirect or consequential loss, or for lost profit, revenue, data or goodwill;
- we are not liable for your content, what you publish, or what the platforms do;
- our total liability is limited to what you paid us in the 12 months before the event, or 100 euros if you paid nothing.
Nothing in these terms limits liability that the law does not allow us to limit, such as liability for intent or gross negligence, or the statutory rights of consumers.
12. Changes to these terms
We may update these terms. We tell you about material changes in the service or by email at least 14 days before they take effect. If you do not accept a change, you can end the contract before it takes effect.
13. Law and disputes
Finnish law applies. Disputes with businesses are decided by the District Court of Helsinki. If you are a consumer, you keep the protection of the mandatory law of your country, and you can also take a dispute to the court of your home country or to the Finnish Consumer Disputes Board (kuluttajariita.fi).
14. General
Postapop's software, design and brand belong to Vim Digital Oy and its licensors. We may use feedback you send us. Our Privacy Policy tells how we handle personal data. If a part of these terms is not valid, the rest stays in force. We may transfer these terms in a sale or merger of our business; you need our consent to transfer them.